Please be aware that all orders are processed in 48 business hours (NOT including weekends, sales, holidays).
Orders generally ship within 5-7 business days after receiving funds for your purchase. Please note that ordering a PRE-ORDER or a MADE to ORDER item will result in shipping delays as the item will be available to ship at a later date.
MADE TO ORDER ITEMS:
Garments that are "Made-to-Order" are handmade after your order is placed and are shipped from our facility. These items require 10 business days (custom items require 10-20 business days) before they are shipped. Please message us for any rush order inquiries prior to placing your order.
Moss Kouture is not responsible for any shipping delays for services impacted due to COVID-19, Holidays or Weather. All items are either Shipped from our HQ office located in Los Angeles, CA. At this time, Moss Kouture only ship DOMESTIC. No international orders are being taken at this time.
Can't Find Your Package? Does it show delivered ? Once it shows delivered and you can't locate your package, please contact shipping currier.